Return Abuse Benchmark Calculator
What is return abuse
actually costing you?
Return abuse cost retailers €85B last year. Answer 5 questions to find out how much you’re losing to it.
€85B
Lost to return fraud globally per year
Forter, 2025
16.5%
Fashion return abuse rate (benchmark)
NRF, MRC, 2024
1 in 3
Merchants have no automated abuse detection
Forter Survey, 2024