Policy Abuse Protection
Policy Abuse Protection

Eliminate abuse from your customer experience

Identify and stop abusive behavior – including returns, promo, and reseller abuse – from hurting your business
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Build loyalty with
risk-free policies

Enhance brand loyalty

Deliver the shopping experience customers love with personalized promotions, loyalty programs and brand perks

Cut the costs of abuse

Protect your bottom line with real-time decisions that cut off abusers at the start

Cover every point of the journey

Automatically enforce business policies across all channels and interactions

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Why do leading brands choose Forter?

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Frost & Sullivan

Analysis from Frost & Sullivan

“Forter’s Policy Abuse Protection enables merchants to accurately identify abusers, both online and offline, so they can offer consumer-friendly policies."

Vikrant Gandhi
Vikrant Gandhi
Industry Director
Policy Abuse Protection

Policy Abuse Protection

Returns Abuse Protection
Item Not Received (INR) Abuse Protection
Promo Abuse Protection
Reseller & Reshipper Abuse Protection

Protect your business from abusers violating your returns program and policies

  • Tailor prevention to your unique business and return policies
  • Expose serial abusers attempting to hide their identity
  • Instantly enforce your returns policies with automated decisions
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Protect your business from abusers filing false INR claims

  • Tailor a solution to accurately enforce your business’ claims policies
  • Use Forter’s global merchant network to spot and stop abusers
  • Make smart claims evaluations in real-time, every time
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Ensure promotions and coupons work for your sales, not against your profits

  • Enforce promo and coupon policies on the spot with real-time decisions
  • Recognize—and block—promo and coupon abusers by using Forter’s global merchant network
  • Tailor our solution to support and enforce your business’ unique promotional offers
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Employ safeguards to detect and target unwanted resellers and reshippers

  • Enforce your business’ exact reseller and reshipper policies
  • Detect and block resellers and reshippers who violate your business policies
  • Make accurate, instant enforcement decisions based on data
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Policy Abuse Protection

How fraudsters take advantage of returns policies
white paper

How fraudsters take advantage of returns policies

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Returns don't have to be bad for business
blog

Returns don't have to be bad for business

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Policy Abuse protection overview
video

Policy Abuse protection overview

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Learn more about Policy Abuse Protection

Schedule a one-on-one demo to learn how Forter can help your business

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