Return to Sender
How to reduce the hidden cost of returns abuse
Returns abuse costs retailers an estimated $25B annually and with a shifting global commerce climate flexible returns policies are no longer the exception but the rule. Forter research shows that 80% of shoppers are deterred by inconvenient policies and expect free returns but the tension merchants face between offering returns benefits while accurately identifying and preventing abusive behavior can be a struggle.
Download the report and learn:
- The most common types of returns abuse and the warning signs to look out for
- The cost of returns abuse on your business
- How to protect your profits and enhance your customer experience while delivering a best-in-class returns program