Return to Sender

How to reduce the hidden cost of returns abuse

Returns abuse costs retailers an estimated $25B annually and with a shifting global commerce climate flexible returns policies are no longer the exception but the rule. Forter research shows that 80% of shoppers are deterred by inconvenient policies and expect free returns but the tension merchants face between offering returns benefits while accurately identifying and preventing abusive behavior can be a struggle.

Download the report and learn:

  • The most common types of returns abuse and the warning signs to look out for
  • The cost of returns abuse on your business
  • How to protect your profits and enhance your customer experience while delivering a best-in-class returns program

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