Sending Security Reports

Please feel free to send urgent or sensitive security reports to security@forter.com. You can use the PGP public key found below to communicate with us in a secure fashion.

 

To report less urgent matters you can send an email to support@forter.com. We take security and compliance very seriously, and we are PCI Level 1 compliant as well as having SOC2 Type 1 certification. We appreciate your help in keeping Forter secure, and we aim to acknowledge receipt of your communication within 48 hours, and to reply more fully within 5 business days. We will work with you to investigate the potential issue fully, and to resolve it as necessary.

When contacting Forter, please include:

  • A description of the vulnerability or issue
  • Instructions for how to duplicate it
  • Your name and contact details (and company if relevant)
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