Hear how Kiwi tackled fraud and PSD2 to grow their business, post COVID
David Petrovic, Head of Fraud, Risk & Travel Insurance explains how better decisions enabled Kiwi to unlock millions in potential revenue.
Managing the dual threat of COVID and PSD2
In times of crisis where every legitimate booking counts, finding a partner with the right DNA to address a rapidly changing market is key.
In times of crisis where every legitimate booking counts, finding a partner with the right DNA to address a rapidly changing market is key.
In times of crisis where every legitimate booking counts, finding a partner with the right DNA to address a rapidly changing market is key.
In times of crisis where every legitimate booking counts, finding a partner with the right DNA to address a rapidly changing market is key.
Key results
Forter helped Kiwi make better decisions and convert as many transactions as possible
40% ↓
chargeback rates
5%↑
PSD2 conversions
6% ↑
EU revenue
"A big portion of our sales come from Europe and the PSD2 regulation has come into effect in January this year, 2021. Forter has again been playing a very critical role in us managing that regulation, making sure that we introduce as little friction to the payment flow as possible."
David Petrovic ・ Head of Fraud, Risk & Travel Insurance