Use Cases

Transcend transactions to protect the entire experience

Forter uses proprietary smart linking technology to distinguish customers from criminals across channels, platforms, events, devices and locations.

End-to-End Protection

Protect The Customer Lifecycle

Fraudsters can strike at every stage of the lifecycle, not just the final transaction. Our comprehensive solution covers the entire experience, so you can fight fraud without jeopardizing revenue or valuable customer relationships. This end-to-end approach analyzes every phase, from login to checkout to returns, stopping fraud at every touchpoint.

Use Cases

      Account Takeover

      The Problem

      Strict account security creates obstacles for good customers and leads to abandoned carts. But if you wait until fraudulent transactions occur, it’s already too late.

      The Solution

      We detect account takeovers (ATO) independently from transactions. Using behavioral analytics and cyber intelligence, we issue ATO notifications in real time.

      The Results

      Our “always on” analysis of multiple touchpoints protects the accounts of legitimate customers, enhancing their trust and protecting brand loyalty.

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      Loyalty Programs

      The Problem

      Loyalty points are “free money” for fraudsters. When criminals take over an account, they can easily monetize these points and quickly ruin valued customer relationships.

      The Solution

      Working behind the scenes, our fully automated solution can understand your ecosystem and distinguish typical customer behaviors from suspicious ones.

      The Results

      Machine learning, combined with expert insights and research, detect fraudulent accounts to stop loyalty program abuse and keep customer trust intact.

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      Promo Abuse

      The Problem

      Failing to identify promo and referral abuse results in a skewed view of your account ecosystem, making it hard to understand customers or measure the impact of promotions.

      The Solution

      Powered by proprietary soft-linking technology, our solution uncovers hidden connections between accounts in real time to stop promo abuse.

      The Results

      Detecting promo abuse enables you to protect revenue and make confident decisions about your customers and campaigns.

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      Account Abuse

      The Problem

      Users set up duplicate accounts to abuse coupons or referral discounts. Not only is it hard to track how many accounts users own, it is costly and time-consuming trying to identify bad actors.

      The Solution

      Forter accurately identifies all of the fraudulent accounts connected to a single user in real time.

      The Results

      Using proprietary soft-linking technology and advanced behavioral analytics, we stop abuse before it affects your revenue.

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      Return Abuse

      The Problem

      Fraudsters return goods for a full refund after using them. Some set up multiple accounts and use alternative payment methods to hide their identities.

      The Solution

      Our solution blocks customers who abuse returns. We spot abusive behavior before and after orders are placed by finding connections among numerous identities and fraud attempts.

      The Results

      Stopping return abuse not only protects revenue, it helps you reduce operational costs you would normally spend restocking merchandise and assessing the value of returned items.

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Dive Deeper

    Accurate decisions in less than one second

    Learn why our solution is the only one of its kind to deliver accurate, fully automated decisions on every single transaction in real time.

    Take a look under the hood to explore our technology

    While our decisions are fully automated, the platform that makes them is the brainchild of experts who take the word “impossible” as a personal challenge.