Agenda

Networking Breakfast

Main Stage

Welcome to IMPACT!

David Coates

Forter

Main Stage

Trust: The Heart of Digital Commerce in the era of Agentic AI

Autonomous AI agents are set to transform digital commerce—driving efficiency, innovation, and competitive advantage. Join Michael and Liron as they share their vision for both the promises and risks shaping this new era.

Michael Reitblat

Forter

Liron Damri

Forter

Main Stage

What’s New at Forter

In an era defined by agentic AI, trust is more critical than ever. Listen as we unveil a forward-looking vision where trust is built into every step of the customer journey - powering personalized experiences and smarter decisions that give your business an edge.

Main Stage

The Full Picture: Quantifying the Business Impact of Abuse & Maximizing Value

Hidden forms of promo and refund abuse quietly erode margins - especially during the holiday shopping season. Embrace automation and learn proven tactics for identifying abusive behaviors across the customer journey while preserving a seamless experience for loyal shoppers.

Morgan McAlinden-Wall

ASOS

Iremar Brayner

G2A

Aaron Begner

Forter

MAIN STAGE

Crystal Ball: AI & the Future of Retail (and 3 questions you should be asking your organization tomorrow)

Key to any emerging trend becoming a reality is innovators who have the ability to shape markets and bring technology to life. In this panel, some of the industry’s brightest minds will discuss the emerging use cases and strategic opportunities presented by agentic AI, offering insights into how these innovations will define the future of digital commerce.

Sam Winterson

Salesforce

Rajashree Rane

AWS

Nir Maayan

Forter

Networking Break

Main Stage

Talk Payments to Me LIVE: Strategic Revenue Optimisation with Payments

Join Talk Payments to Me for a special LIVE episode, where our hosts take an inside look at the benefits, challenges, and best practices of using multiple payment processors — covering infrastructure considerations, routing efficiency, and tips to maximize performance without unnecessary complexity.

Gianmichele Zappia

GetYourGuide

Lucas Quinio

Conforama

Adam Davies

Forter

MAIN STAGE

Decode the Declines: Holistic Strategies to Increase Approvals & Auth Rates

Uncover the hidden reasons behind legitimate transaction declines by peeling back the layers of bank decline codes, from suspected fraud to insufficient funds. Gain clarity on how to minimize false declines and keep valid customers moving.

Alessandro Luchetti

Lastminute.com

Barbara Oliviera

Holidu

Galit Shani-Michel

Forter

MAIN STAGE

Leading the Charge: Decision Makers Talk Growth, Revenue, & Success in Digital Commerce

From AI-driven fraud threats to evolving consumer demands, the stakes for online businesses have never been higher. Forter's Decision Makers reveal how they set priorities, allocate resources, and build teams that thrive in uncertainty, offering insider perspectives on forging impactful partnerships, adopting agile risk strategies, and staying ahead of industry shifts.

Omer Shatzky

Wix

Daniel Tobias

Jifiti

Simon Cottigny

Balmain

Kirsty Bell

Forter

Searcy's at The Gherkin

Networking Reception

The day isn’t over when the final session ends! After IMPACT, take the short walk over to Searcy's at The Gherkin, to network and enjoy lunch with your fellow attendees.