FAQ
Event Information
Forter’s IMPACT Conference creates the space digital commerce leaders have been asking for — a forum to connect, share best practices and hear how peers build great experiences across the customer journey.
IMPACT will take place on Tuesday, October 21, 2025 at Spring Studios (6 St Johns Ln, New York, NY 10013)
IMPACT attendees include merchants from around the globe representing the biggest names in apparel, beauty, digital services, food & beverage, hospitality,travel, and more., Key roles include digital, eCommerce, finance, fraud, operations, product and risk management.
The IMPACT agenda is designed for discussion. We’ll have a series of main stage sessions and networking opportunities with expert advice on white-hot issues, including:
- Agentic AI and the future of retail
- Innovation to stay ahead of the competition
- Maximizing customer lifetime value in competitive markets
- Navigating the evolving world of payments to maximize value and approval rates
- Turning industry benchmarks into actionable insights
- Thinking outside the box to optimize performance
- Tackling agentic AI and bots
- Protecting accounts to maximize customer trust
- And more
If you have additional questions, please contact [email protected]
Registration Information
With the Full Conference pass, you will get access to all main stage sessions, networking opportunities, the evening reception, breakfast, lunch and refreshments throughout the day.
When you register, a confirmation email will be sent to the email address on file. If you did not receive or cannot locate the email, please contact [email protected]
When you register, you will be asked to include any dietary needs or restrictions you have.
Cancellation requests must be submitted in writing to [email protected] by 11:59 PM (EST) on Friday, October 17, 2025, to be eligible for a full refund, less a processing fee. There will be no refunds for cancellations received after 11:59 PM (EST) on October 20, 2025.
Yes, you can transfer your Full Conference pass to another person within your organization. Transfer request must be sent to [email protected]
Travel & Accommodations
A discounted room rate is available at the Hilton Garden Inn Tribeca, a short 1-minute walk from the venue. You can book your room here. Inventory is limited.