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Chargeback Recovery

Improve win rates with unmatched efficiency

Automate the representment process to streamline operations and recover lost revenue

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Combat chargeback fraud and increase win rates with fully automated chargeback recovery

Consolidate all claims data in a single dashboard

Automatically link claims to order data and eliminate the need to analyze chargeback data from multiple, disparate systems

Receive actionable insights and dispute recommendations

Instantly pinpoint the transactions you should dispute based on the identity behind the chargeback and view a clear recommendation — dispute, do not dispute, provide more evidence — or automate the recovery process

Leverage pre-populated templates and automate the recovery process

Streamline operations with pre-populated templates and representment letters to file claims faster and automate the representment process

Track and monitor all claims

Leverage reporting to monitor claims and track your claim status, win rate, performance analytics, and more, all within a single portal

The world’s leading brands trust Forter

mattressfirm
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Mattress Firm

Top-of-the-line service, tools, and reporting

“Forter’s team has provided exemplary service…We could not have asked for an easier implementation, and their online tools and reporting make it very easy to understand how we’re performing.”

Chris Brown, VP of Customer Care & Sales Support
Chris Brown
VP Customer Care & Sales Support

Automate the review and representment process for superior results

Increase win rates

File more claims faster, and tackle criminal and friendly fraud holistically to win far more disputes

Recover lost revenue

Avoid back-and-forth with processors—we make sure every claim has all the necessary information to win

Improve operational efficiency

Collect every insight and track every claim via one centralized dashboard

See the full history

Add Chargeback Recovery to Forter Fraud Management for the most complete picture of the transaction and the identity behind it, so there’s no second-guessing which claims are illegitimate and should be disputed

Proactively manage all chargebacks, improve win rates, and recover lost revenue with Forter’s fully automated Chargeback Recovery solution

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