October 14, 2026 - New York City

Agenda

A full day of keynotes, panels, deep dives, and networking engineered for meaningful conversations and actionable takeaways.

Tuesday, October 13 - 7:00 PM - Manhattan

Networking Dinners

Join an exclusive group of leaders the night before IMPACT for an interactive roundtable dinner and networking event. Connect with fellow attendees, exchange ideas, and explore emerging trends while enjoying a five-course dining experience 60 floors above Manhattan.

Dinner Sponsors

SHOPIFY
SALESFORCE
SPREEDLY
ESW
PWC

Wednesday, October 14, 2026 - Spring Studios

Impact Conference Day

KEYNOTE

Mainstage - Commerce in the Era of Agentic AI

Autonomous AI agents are set to transform digital commerce, driving efficiency, innovation, and competitive advantage.

Matthew Lampert
Head of CX, Wayfair
Nathan Lampert
Head of CX, Wayfair
KEYNOTE

Mainstage - Commerce in the Era of Agentic AI

Autonomous AI agents are set to transform digital commerce, driving efficiency, innovation, and competitive advantage.

Matthew Lampert
Head of CX, Wayfair
Nathan Lampert
Head of CX, Wayfair
KEYNOTE

Mainstage - Commerce in the Era of Agentic AI

Autonomous AI agents are set to transform digital commerce, driving efficiency, innovation, and competitive advantage.

Matthew Lampert
Head of CX, Wayfair
Nathan Lampert
Head of CX, Wayfair
October 14, 2026 - New York City

Be In The Room.

Join digital commerce leaders for a day of conversations, connections, and the ideas that shape what's next.

Questions? Email [email protected]