Dispute Management

Recover more revenue

Boost win rates and reduce chargeback losses with intelligent, automated dispute management.


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AI and agents built to recover revenue at scale

Increase win rates with less manual work

The Dispute Agent identifies which chargebacks are worth fighting, customizes representment strategies, and continuously learns from dispute outcomes to improve performance over time.

Resolve disputes before they become chargebacks

Receive Ethoca and Verifi alerts within hours of a dispute being initiated, giving you the opportunity to refund eligible transactions and avoid costly chargebacks.

Make smarter refund decisions

Forter recommends which refunds to approve and which to deny, helping you prevent unnecessary chargebacks while protecting customer relationships.

Measure and optimize performance

Comprehensive reporting helps you track trends, identify opportunities, and continuously improve your dispute strategy.

Leading brands trust Forter

  • Forter’s team has provided exemplary service…We could not have asked for an easier implementation, and their online tools and reporting make it very easy to understand how we’re performing.
    Chris Brown, VP of Customer Care & Sales Support

    Chris Brown, VP Customer Care & Sales Support

Learn more about Dispute Management

Talk to Sales