Intelligent chargeback recovery

Manage chargebacks, improve win rates, and recover lost revenue

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Nordstrom Logo
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Combat chargeback fraud and increase win rates

Consolidate all claims data in a single dashboard

Automatically link claims to order data, and eliminate the need to analyze chargeback data from multiple, disparate systems

Receive actionable insights and recommendations

Focus your resources on the claims you are most likely to win, based on the identity behind the chargeback

Leverage pre-populated templates

Streamline operations with pre-populated templates and representment letters to file claims faster and win more often

Track and monitor all claims

Monitor claims and track your claim status, win rate, and more through downloadable reports

The world’s leading brands trust Forter

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Mattress Firm

Top-of-the-line service, tools, and reporting

“Forter’s team has provided exemplary service…We could not have asked for an easier implementation, and their online tools and reporting make it very easy to understand how we’re performing.”

Chris Brown, VP of Customer Care & Sales Support
Chris Brown
VP Customer Care & Sales Support

Simplify the review and representment process for superior results

Increase win rates

File more claims, faster, and tackle criminal and friendly fraud holistically to win far more disputes

Recover lost revenue

Avoid back-and-forth with processors—we make sure every claim has all the necessary information to win

Improve operational efficiency

Collect every insight and track every claim via one, centralized dashboard

See the full history

Add Smart Claims to Trusted Conversions for the most complete picture of the transaction and the identity behind it

Proactively manage all chargebacks, improve win rates, and recover lost revenue

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